Terms of Service

Effective Date: December 2, 2024

Welcome to Vendetti Wellness Group, PC. By accessing or using our website, services, or any associated communication channels (including SMS and telehealth), you agree to these Terms of Use. Please read them carefully.

1. General Use of the Website

1.1 Accuracy of Information

The content provided on this website is for informational purposes only. Vendetti Wellness Group makes no guarantees about the completeness, accuracy, or reliability of the information.

1.2 User Responsibilities

You agree to use the website and services in compliance with all applicable laws and regulations.

1.3 Prohibited Activities

You may not use the website or services to:

• Transmit harmful or unlawful content.

• Attempt to gain unauthorized access to our systems.

• Engage in any activity that disrupts or interferes with the website.

• Misrepresent your identity or impersonate others.

2. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and software, is the property of Vendetti Wellness Group or its licensors. Unauthorized use of this content is prohibited. You may not modify, reproduce, distribute, or sell any part of this content without prior written consent.

3. Relationship Between Administrative and Clinical Services

Vendetti Wellness Group provides administrative services to support licensed mental health providers. However, Vendetti Wellness Group itself does not provide clinical services or practice medicine. Licensed providers are independent practitioners responsible for the care they deliver. Services are provided in compliance with the laws of the state where the licensed provider practices. Users accessing telehealth services must be physically located in a state where the provider is licensed.

4. Account Registration and Security

4.1 Account Creation

Users may be required to create an account to access certain services. You agree to provide accurate and up-to-date information during registration.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account. Notify us immediately at info@vendettiwellnessgroup.com of any unauthorized access.

4.3 Accurate Information

Failure to provide accurate, current, and complete information during registration or use of services may result in suspension or termination of your account.

5. SMS Messaging Terms and Compliance

5.1 User Consent for SMS Communication

By providing your phone number, you consent to receive SMS communications from Vendetti Wellness Group about appointments, service updates, and promotional offers. Consent is obtained through explicit opt-in, such as checking a box or replying YES to an SMS invitation.

5.2 Message Frequency

Message frequency may vary but will not exceed four messages per month unless explicitly requested by the user.

5.3 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us at info@vendettiwellnessgroup.com.

5.4 Data Collection and Privacy

Your phone number and any other personal information collected through SMS will be handled in accordance with our Privacy Policy.

5.5 Carrier Disclosures

Message and data rates may apply. Please consult with your mobile carrier for details.

5.6 Content Restrictions

All SMS communications will comply with applicable laws and regulations, and will not contain restricted content, including fraudulent, harmful, or illegal materials.

5.7 HIPAA Disclaimer

SMS messages are not encrypted and may not be secure. Please avoid sharing sensitive health information via SMS. For secure communication, contact us directly at info@vendettiwellnessgroup.com.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@vendettiwellnessgroup.com to request its removal.

7. Consent to Electronic Communications

By using our services, you consent to receive electronic communications from Vendetti Wellness Group, including email, SMS, and notifications on our website. These communications may include service updates, appointment reminders, promotional offers, and legal notices.

8. Telehealth Services

8.1 Scope of Telehealth Services

Vendetti Wellness Group may offer telehealth services for convenience. Telehealth is not a substitute for in-person care or emergency medical services.

8.2 Emergency Disclaimer

Telehealth services are not suitable for emergency situations. If you are in crisis, call 911 or go to the nearest emergency facility.

8.3 User Responsibilities

Users of telehealth services must provide accurate and complete information during sessions and comply with all recommendations made by their providers.

8.4 HIPAA Compliance

Telehealth services are conducted in compliance with HIPAA standards to ensure confidentiality and data security.

9. Dispute Resolution and Arbitration

Any disputes arising from the use of our services will be resolved through binding arbitration in accordance with applicable laws. By agreeing to these Terms, you waive the right to participate in a class action or jury trial.

10. Accessibility Statement

Vendetti Wellness Group is committed to providing a website and services accessible to all individuals, including those with disabilities. If you experience any difficulties accessing our website or services, please contact us at info@vendettiwellnessgroup.com for assistance.

11. Feedback and Complaints

We value your feedback. If you have a complaint or concern about our services, please contact us at info@vendettiwellnessgroup.com or call +1 (508) 589-5333. Complaints will be reviewed promptly, and we will provide a response within a reasonable timeframe.

12. Modifications and Compliance Updates

We reserve the right to update these Terms of Use at any time. Changes will be effective immediately upon posting. We may also request periodic consent updates to ensure compliance with evolving laws and regulations.

13. Contact Us

For questions or concerns regarding these Terms of Use or SMS communications, please contact us at:

Vendetti Wellness Group, PC

77 Main Street, Second Floor

Hopkinton, MA 01748

Email: info@vendettiwellnessgroup.com

Phone: +1 (508) 589-5333

By using our website and services, including SMS and telehealth communications, you confirm your agreement to these Terms of Use.